Last updated: 30 September 2026. This is a general template, please have it reviewed for your business before publishing.
Cancellation by you
- Free cancellation up to 24 hours before pickup.
- Between 24 and 6 hours before pickup: 10% of the fare, or the advance paid, whichever is lower.
- Less than 6 hours before pickup, or no-show: the advance paid is non-refundable.
Cancellation by us
- If we cancel for any reason, you receive a full refund of any amount paid.
- Where possible, we arrange an alternative vehicle first.
Refunds
- Refunds are processed to the original payment method within 5–7 working days.
- For cash payments, refunds are made by UPI or bank transfer.
How to cancel
- Call or WhatsApp us with your booking details. We confirm the cancellation in writing.
Contact
Questions about this page? Email info@astourstravels.com or call +91 XXXXX XXXXX.