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Questions before you book
Booking, fares, cancellation and safety · Can't find it? Message us, we reply in 5 minutes
Booking
How do I book a cab?
Fill the booking form on any page, call us, or message us on WhatsApp. We confirm the fare and driver details on WhatsApp.
Can I book for today?
Yes, subject to availability. For pickups within the next 2 hours, please call us.
When will I get driver details?
Driver name, number and car number reach you on WhatsApp about 2 hours before pickup.
Fares and payment
How is the fare calculated?
It is fixed on distance and car type. The quote includes driver allowance, tolls and GST, so the price we send is the price you pay.
Do I need to pay in advance?
No advance is needed for most trips. For long tours and peak dates we may ask for a small booking amount.
How can I pay?
UPI, cards, net banking or cash to the driver.
Cancellation
What is the cancellation policy?
Cancellation is free up to 24 hours before pickup. Inside 24 hours, a small fee may apply depending on the trip.
How do I cancel?
Call or WhatsApp us with your booking details. We confirm the cancellation in writing.
Drivers and safety
Are your drivers verified?
Yes. Every driver has a commercial licence, police verification and at least 5 years of highway experience.
Are cars tracked?
Yes, every trip is GPS tracked, and you can share the trip with family.
Is it safe for women travelling alone?
Yes. We assign senior drivers, share live location on request and our desk stays in touch during night trips.
Corporate
Do you offer monthly billing?
Yes. You get one monthly invoice with trip-wise details and GST.
Can you handle airport pickups for our guests?
Yes. We track the flight and send driver details to the guest directly.
